Should you be unhappy with your purchase, we are happy to offer a refund or exchange.
Please observe the following procedure for all returns to us:
On the back of your delivery note or on another piece of paper, (if you no longer have your delivery note), include your order number and the reason for
If you are returning your product because it is defective, please state the defect or defects. Repackage the product in its original packaging, including any accessories, including any labels. You are responsible for paying any postage or shipping costs incurred when returning the product.
We recommend that all returns be sent by registered post, so that a record of the return is available for you. We will not issue refunds for any items lost
or stolen in transit to us AND IN THE CASE OF SHRINK FILM WE CANNOT REFUND IF THE OUTER BOX IS BADLY DAMAGED OR IF THE REEL IS DAMAGED IN ANY WAY
We offer a full returns policy if the items are returned within 14 days of receipt, we will also offer the opportunity to exchange your items.IF EXCHANGE IS DUE TO HAVING ORDERED THE INCORRECT PRODUCT THERE WILL BE AN ADDITIONAL CHARGE TO REDELIVER THE CORRECT GOODS
Please contact us for further information.
Please return to:
Shrink Wrapping Supplies Ltd
Unit 4A, Arrow Trading Estate,