Need Help? Call 0161 366 5552

NOTE: Free delivery is only available for mainland Britain and excludes the Scottish Highlands

 

Delivery Costs and Options

All deliveries for Shrink Films, parts and pallet wrap for delivery to mainland Britain are Free, and we aim to dispatch your goods the same day if ordered before 1:30pm Monday - Thursday. If you live off the mainland it may take a little longer.

Deliveries are by courier and can arrive throughout the day. 

Machines are slightly more expensive, and we will try our best to give you the best price based on the type of machine you are buying.  However, you are free to collect the machine using your own transport or, feel free to collect in person from our warehouse in Hyde Cheshire. Just call us before you checkout so we can offer you a revised price based on your choice. 

 


Delivery Costs and Options

When you check out, you will be able to choose which delivery service you would like. The checkout will explain the options. Sometimes, depending on your address and what you are buying, there will more choice of delivery options available than that shown above.  As stated if you are purchasing a machine from us, used or new we have options, and you can collect if you wish. So if you're not happy with the price for delivery, just call us. 


Cutoms and import duties

If you live outside of the EU, please be aware that these items may be liable to import duties when your parcel reaches your country. Please note we do not have any control over these charges.

Returns Policy

Should you be unhappy with your purchase, we are happy to offer a refund or exchange if circumstances are correct. 

Please observe the following procedure for all returns to us: 

On the back of your delivery note or on another piece of paper, (if you no longer have your delivery note), include your order number and the reason for 
the return. 

If you are returning your product because it is defective, please state the defect or defects. Repackage the product in its original packaging, including any accessories. You are responsible for paying any postage or shipping costs incurred when returning the product. 


We recommend that all returns be sent by registered post, so that a record of the return is available for you. We will not issue refunds for any items lost 
or stolen in transit to us. 

We offer a full returns policy if the items are returned within 14 days of receipt, we will also offer the opportunity to exchange your items. 

Please contact us for further information. 

Please return to:

Shrink Wrapping Supplies Ltd
Unit E2a, Newton Business Park,
Talbot Rd,
Hyde
SK14 4UQ



What if you're out when your order arrives?

If you're out when your parcel arrives the postman or courier will leave a card telling you where you to pick up your order. If your 
parcel is taken to the nearest Royal Mail delivery office you will have to go and collect your parcel. If your parcel is taken to the nearest Interlink courier 
depot, you can collect it or arrange for it to be redelivered.

What if I am not at the office during the day?
No problem. Your billing address should be the address your card is registered to. You can however have your parcel delivered to an alternative address. 
Just fill in the desired address in the Delivery Address section.

What if your order doesn't arrive when you expect?
If your UK delivery is more than 4 working days overdue, please contact us 
All UK deliveries are carried out by Royal Mail, we cannot be held responsible for delivery times , as these are an estimate provided by Royal Mail.
In the unlikely event of a lost package please contact us if the item has not been received within 16 days of receiving your item dispatched email. 
We can then put a claim in with Royal Mail.

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